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Author Topic: Zencart Blank Product Pages  (Read 1772 times)
tickledpink
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« on: June 28, 2010, 01:10:20 am »

After I installed the test version of Magic Zoom my product listing pages went completely blank. How do I fix?
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tickledpink
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« Reply #1 on: June 28, 2010, 01:54:57 am »

Figured it out! It overwrote my custom product_listing.php template. Just replaced it with my old one and we are back up and running Smiley
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Alex
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« Reply #2 on: June 28, 2010, 03:55:09 pm »

Great! Well done, tickledpink Smiley
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iamtracey
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« Reply #3 on: July 25, 2010, 07:21:26 pm »

Hey guys...
I've been trying to get magic zoom to work with my Zen Cart install for a couple of weeks now and i just cannot get it to work - it the demo version - once working I want to buy the full version for this & my next ecomm site. So....
I have Zen v1.3.9 installed locally on my mac.I am using the apple-zen template, which I've modified, and I'm using the override template system when I modify any files. But I just cannot seem to get Magic Zoom to work, I've tried a variety of different methods/files/downloads etc. I can't think of anything else to try so hoping one of you lovely lot will be able to point me in the right direction. I have already searched the forum pretty damn thoroughly...
So this what I've tried so far -
Downloaded trial, extracted files manually keeping the correct file structure, followed the read-me instructions. I've tried both manual install & running the installer.
In modules - apple-zen I have an override file product_listing.php. In templates apple-zen - templates I have tpl_modules_main_product_image.php
As soon as this template file is activated my product-info page becomes blank. If I switch back to my original file all is fine.
I really have run out of things to try so if anyone has any ideas at all (or another similar zoom addon) I would be eternally grateful...
I MUST be missing something here!!  Many thanks anyone!  Grin
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Alex
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« Reply #4 on: July 26, 2010, 09:48:48 am »

Hi iamtracey,

Thanks for your interest in Magic Zoom.

In order to help you we will need a link to your website, access to the admin panel and FTP access. Can you please send us those details via contact form on our site - http://www.magictoolbox.com/contact/ or via email - support [at] magictoolbox.com.

Thanks,

Alex
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iamtracey
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« Reply #5 on: July 26, 2010, 11:20:49 am »

Hey Alex... thanks for the swift reply

One of your support guys has been emailing me with suggestions, but because I only have Zen installed locally on my mac, its difficult to determine the problem. So I'm now in the process of moving my Zen site to my hosting server, which will mean easy access to all the files. This may even solve my problem anyway!!
If not I will be posting again.....
I really do want to use Magic Zoom its pretty damn cool Grin

Cheers
Tracey
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